Frequently Asked Questions

Q1: How do you get Numbering Plans from countries?

A1: We have a vast and thorough network of contacts and sources which enables us to follow up and verify data from each country.

Q2: How can you be certain that the data inserted are correct?

A2: We check and keep regular track of our sources.

Q3: Which level of description do you reach?

A3: NNPC contains the worldwide collection of Country Codes and Area Codes (Fixed and Mobile). Mobile prefixes are related to their own Networks and Operators.

Q4: How many records are there in NNPC?

A4: NNPC contains more than 250,000 records.

Q5: In case of changes do we need to download the entire database?

A5: Yes, you can easily distinguish the updates by using a query filter in the “row_insertion_date” field.

Q6: How often is NNPC updated?

A6: NNPC is updated on a monthly basis.

Q7: Do you update NNPC according to the ITU changes?

A7: ITU and GSMA are only two of the starting points from where we begin to collect, analyze, detail and build our information. We have an international network of professional contacts and internet sources that support us in this activity.

Q8: Where can I find the description of the fields?

A8: The description of the fields is documented in a PDF file that you can retrieve inside the ZIP file when you download the full or the demo NNPC database. You can find a similar description in the “Form View” in the Demonstration Area of our site just moving your mouse over the interested field.

Q9: Why should we consider NNPC for our systems?

A9: Our customers consider NNPC useful to apply the correct cost rating to their calls and to reduce time and resources spent on reconciliation and disputes. Furthermore billing accuracy, due to a correct and complete NNPC destinations description, is only one of the plus that you can experience with NNPC. Our last interconnection system configuration has saved more than one hundred thousand Euro.

Q10: Which systems usually benefit from NNPC?

A10: Interconnection, Rating and Billing obtain the maximum benefit from NNPC.

Q11: How could you check and suggest the right configuration for our business?

A11: After a preliminary agreement between the parties, it is possible for us to intervene and check how correct is your configuration system, via email or FTP, by just receiving a selection of your database configuration.

Q12: Do you provide onsite support?

A12: We do provide onsite consultancy, after having accorded a preliminary agreement.